Schedule the Work

The Chokehold of Calendars In my experience, most people don’t schedule their work. They schedule the interruptions that prevent their work from happening. In the case of a business like ours, what clients pay us to make and do happens in the cracks between meetings, or worse, after business hours. This is a really significant…

Subject Matter

Email tends to feel like a conversation, which can lead us into bad habits, starting at the very beginning, with the Subject line. If you are emailing a friend, just to talk, a subject like like, “hey” or “hi” is okay. Not great, but acceptable. In a professional environment, though, and when emailing someone who…

What Is This Thing?

I wonder sometimes if we are ever going to stop calling pocket computers ‘phones’ or if the definition of ‘phone’ is going to expand to include computers. Or perhaps we will come up with some other term? (Many years ago I invented the word ‘compcom’ for a science fiction novel I was working on, but…

What’s Plan C?

Every business should (though many do not) have a plan for how to keep operating in the case of some sort of emergency. Power outage, loss of Internet, fire, etc. What almost no one seems to have is a plan for if that plan fails, which it seems happens all too frequently. Your generator or…